Frequently Asked Questions

Registration

I am new to the teachings of Eckankar. Can I register?

Yes, registration is complimentary for guests.

What if I don’t have an email address?

An email address is required to register.

I didn’t receive an email confirmation.

You can still use the password given at the time of registration. (You might also want to check your email spam.)

I have forgotten or misplaced my password.

Check your email for confirmation that shows this information. If it does not turn up there, you may contact us at (952) 380-2222.

I am unable to make the suggested donation.

The donation amounts listed are suggested donations only. You are welcome to give as you are able.

Language Translation

Will this event be translated into other languages?

This first online event is being presented in English only. Your local region may be able to organize a translated presentation, if group gatherings are permitted during the pandemic.

Technical Concerns

Can I access this on any device? (Computer, iPhone, etc.)

Any device that can access the internet should be able to access the online event.

What if I have technical difficulties?
  1. If you have problems playing the content on the site using a laptop/tablet/smartphone, try playing it on a desktop computer that is hard-wired to the internet (not wireless/Wi-Fi).
  2. If you still have problems, try using a different browser.
  3. It seems that of all the browsers, Google Chrome has the most stable performance as opposed to Internet Explorer, Edge, or Firefox.

Note:  We test the audio and video delivery systems on our website as best we can before delivering it to the public. All we can guarantee is that the audio or video file plays as expected on our systems and that our server is sending out the signal correctly.

We test with all major browsers and on the PC and Mac platforms. Again, when it gets to your system, with your unique device, operating system, browser and also the signal flow from your internet provider, all these can add more ways that the signal can fail to play correctly.

Important: Playing media (audio & video) over the internet can fail for many reasons:

  • Wireless reception is always less reliable than “hard wired.” This can cause inconsistent playback on smartphones, tablets, and even laptops. Streaming audio or video can be very sensitive to drop-offs in the signal flow to the device, and when this happens, the playback will stop.
  • Inconsistent Wi-Fi signal in public areas.
  • Sometimes certain browsers just seem to work better (or worse), with different devices. And this can be unique only to your setup. Therefore, if it doesn’t play using one browser, try another, or even a third.